Fraud

Definition: When an individual or group manipulates or deceives an individual or group to dishonestly take someone else’s property (money, goods, and services).

• It includes the fraudulent use of credit cards.
• Cybercrime is any criminal act dealing with computers and networks.

Actions to consider

• Unless you are in immediate danger, call 101 to report the fraud to the police and contact your bank immediately. In an emergency, call 999.
• Report to Report Fraud. (see below)
• Trust your instincts. If something feels ‘off’, then it probably is.
• Use a strong, separate email password. Regularly update passwords.
• Always check the credibility of people or websites you are buying things from.
• Do not give personal information to organisations before verifying their credentials.
• Research retailers online to make sure they’re legitimate and make sure the website is secure.
• Don’t use public Wi-Fi. Your standard data connection is more secure.
• Sign-up to Verified by Visa or MasterCard Secure Code whenever you are given the option while shopping online.
• Make sure your computer has up-to-date anti-virus software and a firewall installed.
• Monitor bank statements and report any unusual activity immediately to your bank or building society.
• Contact Us, We all need support at some time or another and asking for help can be difficult, Beacon Victim Care are here when you want to talk.

Beacon Victim Care can provide:

• Emotional Support to cope and recover from the crime
• Information on and referrals to other agencies
• Advice on crime prevention and tailored safety planning advice
• Practical support such as a personal alarm
• Support using Language interpreters and British Sign Language interpreters

Report Fraud

If you’ve been scammed, defrauded or experienced cyber crime, report it to Report Fraud (run by City of London Police).

Online: reportfraud.police.uk   Phone: 0300 123 2040.
Reporting helps the police build intelligence and connect you with support.