Beacon is Hertfordshire’s Victim Care Centre and is staffed by professionals from both Hertfordshire Constabulary and Catch22, an independent organisation commissioned to support victims of crime in Hertfordshire.
At Beacon, our primary focus is to help you cope and recover from your ordeal. Our team of dedicated and trained professionals will support you every step of the way.
If you have reported the crime to the Police, you will automatically be contacted by the Victim Service Team who will advise you of:
As part of the Victims’ Code, Beacon staff aim to keep you updated in a way that suits you so you know what is happening with your investigation.
You should be updated within ׅ5 working days if a suspect is:
Arrested
You will be asked how you would like to be notified of progress with your crime and how often you would like to be updated.
If you have not reported to the police, then Catch22 can provide support independently of the police.
You can contact our independent Beacon Support Workers at Beacon via the Contact us link or call 0300 0115 555 (option 3).
If you think you have been a victim of a crime and want to report a crime, you can tell a parent, carer or adult you trust. Beacon Victim Care can also help you with this if you are unsure.