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Cookies

Cookie Policy 

Herts Beacon – Hertfordshire Victim Care Service 

Last updated: February 2026 

  1. What are cookies?

Cookies are small text files that are placed on your computer, mobile phone or other device when you visit a website. They allow the website to recognise your device and store limited information about how the website is used or your preferences. 

Cookies are regulated under the Privacy and Electronic Communications Regulations (PECR) and, where personal data is involved, the UK GDPR. 

  1. Our approach to cookies

Herts Beacon provides confidential support to victims and witnesses of crime. We recognise that visitors to our website may be vulnerable or distressed, and we therefore take a minimal, privacy first approach to cookies.

We: 

  • Use cookies only where necessary and proportionate 
  • Avoid advertising and behavioural tracking cookies 
  • Do not profile website users 
  • Do not use cookies for automated decision makingmaking 
  • Provide clear choices about optional cookies 
  1. Types of cookies we use

Strictly necessary cookies 

These cookies are essential for the website to function securely and correctly. They enable core features such as: 

  • Page navigation 
  • Website security 
  • Remembering cookie consent preferences 

Because these cookies are necessary to provide the website you have requested, they do not require your consent under PECR. 

Analytics / performance cookies (optional) 

These cookies help us understand, in an aggregated way, how the website is used (for example, which pages are visited most often or whether users encounter errors). 

  • Information collected is aggregated and anonymised 
  • We do not identify individual users 
  • We do not link analytics data to victim records or case management systems 

These cookies are used only with your consent. Choosing not to accept them will not affect your access to information or support. 

Marketing and advertising cookies 

Herts Beacon does not use marketing or advertising cookies. 

We do not: 

  • Carry out behavioural advertising 
  • Use social media tracking pixels 
  • Allow thirdparty advertising networks to place cookies on our website 

 

  1. 4. Lawful basis for cookie use

Where cookies involve the processing of personal data: 

  • Strictly necessary cookies are used to provide the service you have requested. 
  • Optional analytics cookies are used only with your consent. 

Cookie use does not involve: 

  • Automated decisionmaking 
  • Profiling that produces legal or similarly significant effects 

This aligns with the processing described in the Privacy Notice.  

 

  1. 5. Thirdparty cookies and processors

The OPCC and Catch22 use trusted IT and website service providers under contractual arrangements that include data protection and security obligations. 

Where thirdparty services are used: 

  • Cookies are limited to the purposes described in this policy 
  • Data is not used for advertising, profiling, or unrelated purposes 
  • Providers act only on documented instructions where they are processors 

 

  1. 6. Managing your cookie preferences

When you first visit our website, you will be shown a cookie banner allowing you to: 

  • Accept optional cookies 
  • Reject optional cookies 
  • Change your cookie preferences at any time 

You can also manage cookies through your browser settings. Further information is available at: 
https://www.aboutcookies.org 

Please note that blocking strictly necessary cookies may affect how the website functions. 

 

  1. 7. Data protection rights

Your data protection rights are explained in full in the Hertfordshire Beacon Victim Care Privacy Notice. 

In summary, you have the right to: 

  • Be informed about how your data is used 
  • Access your personal data 
  • Request correction of inaccurate data 
  • Request erasure or restriction (where applicable) 
  • Object to certain processing 
  • Complain to the Information Commissioner’s Office (ICO) 

Rights requests may be made to either the OPCC or Catch22, as explained in the Privacy Notice.  

 

  1. 8. Changes to this policy

We may update this Cookie Policy to reflect changes in law, regulatory guidance, or how our website operates. Any updates will be published on this page with an updated revision date. 

  1. 9. Contact details

Hertfordshire Office of the Police and Crime Commissioner 
Website: https://www.herts-pcc.gov.uk/privacy-policy 
Email: dataprotection@beds.police.uk 

Catch22 Data Protection Officer 
Email: DPO@catch-22.org.uk 

You also have the right to complain to the Information Commissioner’s Office (ICO): 
https://ico.org.uk | 0303 123 1113