Our service, Hertfordshire Beacon Victim Care, exists to provide passionate and caring support that is available to all victims of crime, regardless of grounds of sex, race, gender, religion, marital status, sexual orientation, responsibilities for dependents, age, disability, or offending background.
We strive to promote equality for all, both throughout the criminal justice process and the support we personally provide to victims of Hertfordshire, giving everyone the best chance of recovery possible.
We do not stand for any kind of discrimination or unfair treatment of both staff and our service users and are wholeheartedly committed to providing a respectful, accessible service that tailors the support we provide to meet every individual’s needs.
We welcome any feedback or ideas that would improve our service for all victims of crime.
If you would like further information about hate crime, please see our resources page or make contact with us.”
If you have reported the crime to the Police, you will automatically be contacted by the Victim Service Team who will advise you of:
Your Crime Reference Number
What happens next
The services available to you
When and how Beacon will contact you
You should be updated within ׅ5 working days if a suspect is:
Arrested Released without charge Considered for a change in bail conditions Interviewed under caution Released on police bail
You will be asked how you would like to be notified of progress with your crime and how often you would like to be updated.
If you have not reported the crime to police:
Emotional support; someone to talk to about what happened and how it’s impacted you
Practical support, information and assistance
Signposting to, or contact with, other agencies that can provide specialist help
Beacon Family Hub
Triggers and responses
Currently our referral process is through a professional referral. If you have a family you would like to refer, please email BeaconFamilyHub@catch-22.org.uk